Refund Policy

Effective Date: 01/01/2024

Last Updated: 12/01/2024

Welcome to CloudBreach, your premier destination for comprehensive online courses in cloud security. Our mission is to provide high-quality, accessible, and engaging educational content to empower our learners in the field of cybersecurity.

1. Digital Product Nature

Our courses are digital and delivered online, providing immediate access to content upon purchase. Due to the digital nature of our products and the instant access provided, all sales are considered final.

2. No Refund Policy

We do not offer refunds for any digital training courses purchased on our website. Before making a purchase, we encourage you to review the course description, objectives, and any available previews to ensure the course meets your learning needs and expectations.

3. Exceptional Circumstances

Under certain extenuating circumstances, we reserve the right to consider exceptions to this policy on an individual basis. Such circumstances may include, but are not limited to, instances where technical issues have impeded access to the platform or if there were unresolved problems with a course within a reasonable period. However, the decision to grant a refund under such circumstances is at the sole discretion of CloudBreach Ltd.

You can request a refund within 14 days of purchase provided you have not accessed or downloaded the course material.

To request consideration for a refund under exceptional circumstances, please contact our support team at cloudbreach.io/contact-us within 14 days of purchase, providing:

  • Your order number
  • A detailed explanation of the issue
  • Any relevant evidence to support your claim (e.g., screenshots or detailed descriptions)

4. Course Access and Availability

Upon purchase, you will have access to the course and cloud training grounds for a set amount time depending on the purchased package. We ensure the availability of the course content for the duration of access, barring any unforeseen technical issues beyond our control.

5. Changes to Refund Policy

CloudBreach Ltd reserves the right to modify this refund policy at any time. We will provide notice of any significant changes by updating the “Last Updated” date at the top of this policy. Your continued use of our services after any changes signifies your acceptance of these changes.

6. Contact Us

If you have any questions or concerns about our refund policy, please contact us at info@cloudbreach.io .